Fees
Costs will vary depending on diagnostic and treatment needs. Hospital and laboratory services are billed separately from physician services. Mercy Medical Center has trained financial counselors available to discuss your individual needs. If you do not have insurance, or will have difficulty in paying your portion of the bill, the counselors can assist you in making payment arrangements, reviewing your eligibility for Mercy's Financial Assistance Program, or in case of hospital admission, referral for public assistance. Patients will receive necessary medical care – the care will never be based on the patient's ability to pay.Insurance
The IBD Center and Mercy Medical Center Admissions staff will assist patients with filing their insurance. Most insurance programs are accepted. Patients should bring their appropriate insurance ID card, group number and policy number to their first appointment.Appointments
Patient appointments can be made by contacting the IBD Center statewide at 866-IBD-IOWA (866-423-4692) or locally at (515) 226-8177. Our appointment center will schedule appointments at the office most convenient for your patient. IBD Center has offices at 1378 NW 124th Street – Suite 200 in Clive and 411 Laurel Street, Suite 2340 in Des Moines. Mercy is located at 1111 6th Avenue in Des Moines. Iowa Clinic Colorectal Surgeons are located at 411 Laurel Street Suite #2380. Visit us at www.mercydesmoines.org, then click on Medical Services on the home page and Inflammatory Bowel Disease Center.Patient Records
Patients are asked to bring all of their previous records with them to their first appointment, including lab and endoscopy results as well as X-rays. This will help us avoid duplication of tests already completed and save the patient time and expense. Patients are asked to bring all of their previous records with them to their first appointment, including lab and endoscopy results as well as X-rays. This will help us avoid duplication of tests already completed and save the patient time and expense.
